Banking Services

CapWay product, card, and account information

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How do I locate the closest ATM?
Card related
How do I stop a payment on my account?
Account related
How do I cancel my CapWay Money Account?
Account related
What should I do if I don’t recognize a transaction on my account?
Account related
How do I sign up for Direct Deposit?
Account related
Can I get Money Orders or Cashier’s checks?
Account related
Can I have more than one external account linked to my CapWay account?
Account related
Do you have a referral program?
Account related
Can I print my own checks?
Account related
The account is offered through Metropolitan Commercial Bank. What does that mean?
Account related
Where do I find my routing and account number?
Account related
What features are available with my debit card?
Card related
What is the routing number?
Account related
Can I add my spouse or child to my account? (Joint Accounts)
Account related
Does my CapWay account come with checks?
Account related
Does CapWay offer Bill Pay?
Account related
Why haven't I received my card?
Card related
Can I order a second card for my spouse or child?
Card related
What is a virtual card?
Card related
What kind of card does CapWay offer?
Card related
Which ATMs can I use for free?
Card related
How long does it take for my card to arrive?
Card related
Is my money insured by the FDIC?
Account related

The CapWay, Inc Debit Visa Card is issued by Metropolitan Commercial Bank (Member FDIC) pursuant to a license from Visa U.S.A. Inc. “Metropolitan Commercial Bank” and “Metropolitan” are registered trademarks of Metropolitan Commercial Bank ©2014.

1. For Money Account holders with a negative balance, the CapWay debit card will go into freeze until funds are deposited to bring account back to current. See terms and conditions

2. Sending or receiving money from other CapWay account holders will be instant. Transfers from other accounts could take up to 48 hours, depending on the financial institution.

3. Early access to funds requires direct deposit. Early payment is not guaranteed and is dependent on the timing of payer's submission of deposits. We generally post such deposits on the day they are received which may be up to 2 days earlier than the payer's scheduled payment date.

4. Money Goals allows account holders to save money towards financial goals created within the CapWay platform. Funds can be transferred from your Money Account or saved through the rounding up of your transactions from purchases.

5. CapWay offers financial content through Learn Money free of charge, but may include advertisements through affiliates. Phunds, CapWay's literacy program and session, is paid content or co-branded content.

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