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What should I do if I don’t recognize a transaction on my account?
Please contact us via email at firstname.lastname@example.org to report any unauthorized or suspicious transactions.
Our Money Reps will assist you in disputing these transactions.
How do I stop a payment on my account?
Account relatedHow do I cancel my CapWay Money Account?
Account relatedWhat should I do if I don’t recognize a transaction on my account?
Account relatedHow do I sign up for Direct Deposit?
Account relatedCan I get Money Orders or Cashier’s checks?
Account relatedCan I have more than one external account linked to my CapWay account?
Account relatedDo you have a referral program?
Account relatedCan I print my own checks?
Account relatedThe account is offered through Metropolitan Commercial Bank. What does that mean?
Account relatedWhere do I find my routing and account number?
Account relatedWhat is the routing number?
Account relatedCan I add my spouse or child to my account? (Joint Accounts)
Account relatedDoes my CapWay account come with checks?
Account relatedDoes CapWay offer Bill Pay?
Account relatedIs my money insured by the FDIC?